High Demand and Limited Time for Entry. With tickets to popular performances in high-demand at Komedia Bath, their team regularly experienced the frantic hustle and bustle of nearly 800 audience members arriving into their main auditorium for Doors Open. They needed a way to be more efficient when the doors opened.
Making the move to scanning. By moving to scanning it meant that customers had a much better experience when they arrived at the venue. It also meant that the front of house teams could get customers into the auditorium much quicker.
Scanning has also been an important part of the green initiative for Komedia Bath.